If the customer cancels more than 48 before the trip, they will be fully refunded. If cancelling less than 48 hours of the trip, the $200 deposit will be forfeited or given the option of a gift certificate for open date future use. If the customer cancels less than 24 hours of the trip or a ‘no call-no show’, all of the $200 deposit will be forfeited.
What happens if the weather is bad? Capt. Steve, at his discretion, may cancel or postpone a scheduled charter due to weather, vessel safety conditions or other unforeseen conditions and circumstances. A full refund or rescheduled charter date under the same terms will be agreed upon following a change in conditions or corrections completed. You will also be given the option of a gift certificate for open date future use. Occasionally, weather conditions will change while the charter is in progress and Capt. Steve will attempt to relocate the fun. However, a partial refund amount will be pro-rated if conditions warrant the boat charter to end early. If we have to end the boat charter during the final 1 hour, no refund will be granted.